FAQ

CREDITS are the same as usage days, for example, if you charge your account with 100 CREDITS you will have more 100 usage days in your account.
When you recharge your account, for example, with the "30 CREDITS PLAN" your account will be active for 30 more days. Depending on the plan, the amount of active days will be added to your account in order for you to use the service.
If you already have any CREDITS in your account, new CREDITS will be added to the existing ones.
We support all major Debit and Credit cards (Visa, Mastercard®, American Express, Discover, JCB, Diners Club, and EnRoute) and Paypal.
Credit cards are processed through a PCI compliant banking partner.
For refund requests, please Contact Us at [email protected] our use our Contact page.
Yes, you can send a payment by Bank/Wire transfer, but the credits cab take up to 48 hours or more, depending on the time of the bank transfer.
No. VAT rates may apply depending on the country you are in or whether you are an individual or company.
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